Excellent ma n' pa business. I have had my jewelry appraised (an antique family heirloom ring), repaired (bracelet and necklace settings and facets), and created (a beautiful Big Sur jade ring) all with the help of Laurie, Kris and the other folks who make their small staff so great.
I, personally, would never go anywhere else because I know I wouldn't be guaranteed the level of service, end product quality, attention to detail and overall satisfaction.